Quality Statement
Carten Controls is committed to providing the highest quality products, service and support for our clients that meets customer expectations. Achieving complete customer satisfaction is central to our business philosophy and this is reflected through our actions, relationships, processes and operations.
Carten strategy values our customers and aims to provide the highest quality products that deliver client requirements. We work in partnership with our customers to understand their requirements which drive innovation, engineering and the implementation of various quality improvements in the organisation. Together we will work assiduously to develop and maintain a competent, skilful committed workforce which delivers the company’s quality values.
Carten’s commitment to quality is demonstrated through our ongoing membership, certification, and/or compliance to ISO9001, ASME BPE, and 2014/68/EU PED QMS programs and by the implementation of improvement initiatives through the company. To ensure this is complimented through access of information to regulated standards and information, representatives of Carten are members of global organisations that include ASME, ASNT, ISPE, and ASTM.”
Our mission is to strengthen our position as the global leader of high performance and ultra-high purity valves capable of providing customer solutions in the high-technology industries. We endeavour to consistently achieve customer satisfaction by providing the highest quality products through continuous innovation of our products and processes, and by achieving manufacturing and quality excellence in our operations.
Our customer-focused approach drives responsiveness, flexibility and innovation in our company which delivers Engineer-to-Order valve and flow solutions that provide superior value and competitiveness for our customers.
We are committed to meeting customer requirements through product and process innovations, exceptional service, reliable and dependable valve products and by delivering superior quality and responsiveness through a commitment to continuous improvement in all our business activities.
